Chesterfield County Mental Health sets Higher Standard of Care for Virginia

Chesterfield County CSB Same Day Access

The bills Terry McAuliffe signed in a ceremony at Chesterfield County’s Community Services Board on Monday, June 12, 2017, include one that requires all 40 of the state’s community services boards to provide same-day access to people who walk in for mental health treatment. Patients typically had to wait weeks for their first appointment, and oftentimes they wouldn’t show up.

Chesterfield was one of only a handful of community services boards that had developed same-day access before the bill was passed in this year’s General Assembly session. McAuliffe lauded it Monday as a model for the rest of the state. Prior to changing their appointment structure, Chesterfield County Mental Health had a 40% no-show rate. With walk-in access, it is now a 0% no-show.

Chesterfield County Mental Health Support Services (Chesterfield CSB) is offering same day access for residents seeking mental health and substance abuse treatment.

The Access Team is available for walk-in initial assessments
• Monday through Thursday: 8:30am – 5pm
• Friday: 8:30am– 2pm

This initial appointment with a mental health clinician is an opportunity for a thorough assessment and typically takes 2-3 hours.  Follow-up appointments are scheduled within two weeks with many follow-up appointments scheduled within days.

Please call 804-768-7318 to coordinate an initial appointment or to find out more about our Same Day Access program.

If you have a mental health emergency, please call Chesterfield Mental Health Emergency Services (Chesterfield Crisis Intervention) number: 804-748-6356 for 24/7 crisis support.

You can call the 804-748-6356 for advice. Physicians can also call this number.

For you patients and parents out there:

When calling any therapist, ask for an assessment consultation. That way your patient can get in and get assessed even if that therapist is not taking new patients. So it’s a one-time thing but that family can get answers.

Bills signed for mental health changes

Governor at Chesterfield County Mental Health one minute version 

Overall State changes in mental health – 24 minutes with bills being signed

National Suicide Hotline
1-800-273-8255

Crisis Text Line
Text ‘help’ to 741-741